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Why Digitization Is Not Automation

Digital solutions in field service lack the efficiency and intelligence of AI-driven automation. Field service leaders commonly face the same three challenges with digital solutions, all of which can be improved with automation:

  • Lack of operational agility
  • Limited data capture
  • Costly breakdown repairs

 

This ebook dives deeper into these challenges and outlines the benefit of moving toward an automated strategy to manage field service operations.